What risks are hiding in everyday email?
See the human and organizational risks traditional email security leaves behind, from customer frustration and policy-sensitive conversations to workplace conflict, insider threats, and confidential data leaks.
Traditional email security only sees part of the risk
Encryption and DLP cover known threats, but many business risks begin in everyday conversations and go unnoticed until they escalate.
Cygrade expands what email security can protect against
Go beyond traditional security with configurable detection for conduct, insider, operational, and business risks.
1. Detect the signal
Cygrade detects when activity matches selected policies and records the key details, including who was involved, what was triggered, when it happened, and how severe it may be.
2. Guide the response
Cygrade helps teams hold, approve, confirm, release, block, or escalate selected communication issues based on policy, severity, and reviewer rules.
3. Connect the dots
Cygrade groups related activity over time so teams can understand where issues are forming, who owns the response, and whether the organization is following through.
Start with what your team needs to catch
Cygrade monitors approved communication for the issues your organization defines as important, from policy-sensitive messages to patterns that may signal employee, customer, operational, or compliance risk.
Some risks should be caught before Send
Cygrade can intervene in real time when a message crosses a policy threshold, warning the sender, requiring confirmation, routing for review, or stopping it altogether.
See the risks taking shape across the business
Cygrade connects related events and signals into cases, trends, and dashboards that show how issues are developing across employees, customers, operations, revenue, and compliance-sensitive workflows.
Designed for the risks that matter most
Cygrade can be tuned around the communication patterns, workflows, and risk categories that matter most to your organization.
People / HR
Workplace concerns, conduct issues, burnout, manager response gaps, team conflict, and HR-sensitive communication.
Revenue and CX
Stalled opportunities, renewal risk, customer frustration, quality concerns, and escalation risk.
Operations
Delayed handoffs, company data, approval bottlenecks, process breakdowns, and recurring workflow friction.
Compliance and Governance
Policy-sensitive communication, regulated workflow concerns, and audit-sensitive issues.
Follow the issues your team cares about most
Signal Trackers let teams monitor specific topics, sentiment, behaviors, and risks across employee communication, helping them spot emerging trends, understand how issues are developing, and see how patterns shift over time.
