Uncover business risks in everyday email
Cygrade’s AI-powered platform helps you manage your employee communications risks before they become HR investigations, compliance violations, client loss, or reputation damage.
Rated 5 stars by our customers and MSP partners
Introducing the Communication Risk Platform for teams, built for issues that matter.
What risks are hiding in everyday email?
Business risks often start quietly in everyday email, as unresolved complaints, employee concerns, customer frustration, policy-sensitive conversations, delayed approvals, missed follow-ups, and patterns across teams that leaders usually see too late.
“Cygrade gave us visibility into risks we didn’t even know were forming. We only wish we had implemented it sooner.”
Amanda Ross, Arvo Global
Trusted with protecting companies of all sizes and industries
"Cygrade helped us understand what was actually happening in day-to-day communication across our company. It quickly became essential for our team."
- Daniel Johansen
See what’s really happening in your company
Cygrade turns everyday email into early risk signals your team can review, assign, and resolve.
1. Detect risk signals across everyday communication
Cygrade helps teams identify early signs of employee friction, burnout, inappropriate language, complaints, manager issues, and workplace concerns before they become harder to manage.
- Surface early signs of business risk
- Understand patterns across teams, accounts, and workflows
- Give leadership and HR teams earlier context
2. Catch customer issues before they escalate
Cygrade surfaces missed follow-ups, unresolved concerns, customer frustration, account risk, billing concerns, and service breakdowns hidden inside everyday communication.
- Detect client and customer frustration earlier
- Flag delayed responses and unresolved issues
- Reduce avoidable escalations, delays, and follow-up gaps
3. Give leaders a clear view of what needs attention
Cygrade organizes important communication issues by severity, owner, category, status, and trend, so teams know what is happening, who is responsible, and what still needs action.
- Prioritize the issues that matter most
- Track ownership, status, and response progress
- See patterns across people, customers, and operations
A better read on the business
Cygrade turns everyday communication into a sharper picture of where the organization needs attention.
Works where your teams already work
Seamlessly integrates with Microsoft 365 and Google Workspace.
Built for growing and enterprise teams
Flexible roles and permissions give teams the right visibility without overexposure.
Fast, frictionless deployment
Deploy quickly and with confidence without interrupting day-to-day operations.
- Reliable
Built to support daily communication review workflows with dependable access.
- Scalable
Start with one team, department, or risk category, then expand across the organization.
- Controlled
Role-based access helps teams manage who can view, review, and act on issues.
- Supportive
Cygrade helps teams configure a practical operating rhythm around communication risk.
120
The average employee sends or receives 120+ emails per day.
#1
Email remains the #1 business tool, but most companies still manage it like a blind spot.
90%
of business issues leave a trail in digital communication.
