The real-time control layer behind every email
Cygrade detects sensitive content and risky conditions in real time, then automatically encrypts, warns, blocks, holds, or routes each message based on the policies you define.
1. Detect the signal
Set policies and AI-powered signals around the risks that matter to each client.
- External Recipient Controls
- AI Risk Detection
- Sensitive Data Detection
- User-Specific Policy Rules
- Attachment Security Policies
2. Guide the response
Choose exactly what should happen when a policy or signal is triggered.
- Encrypt Automatically
- Flag for Review
- Warn Before Sending
- Hold for Approval
- Block the Message
1. Detect the signal
Cygrade detects when activity matches selected policies and records the key details, including who was involved, what was triggered, when it happened, and how severe it may be.
2. Guide the response
Cygrade helps teams hold, approve, confirm, release, block, or escalate selected communication issues based on policy, severity, and reviewer rules.
Cygrade uses signals to warn users before the email is sent
Cygrade analyzes each outbound message in real time using AI signals, content rules, recipient context, and custom policies. When something looks risky, users can be warned before sending, giving them a chance to review the message, confirm their intent, or correct a mistake before it leaves the organization.
Enterprise-grade security
Built with enterprise-grade safeguards and compliance in mind, including SOC 2 controls and support for HIPAA-compliant email security.
How it works
Set policies and AI-powered
signals for your clients risks
1. Detect the signal
Cygrade detects when activity matches selected policies and records the key details, including who was involved, what was triggered, when it happened, and how severe it may be.
2. Guide the response
Cygrade helps teams hold, approve, confirm, release, block, or escalate selected communication issues based on policy, severity, and reviewer rules.
3. Connect the dots
Cygrade groups related activity over time so teams can understand where issues are forming, who owns the response, and whether the organization is following through.
Start with what your team needs to catch
Cygrade monitors approved communication for the issues your organization defines as important, from policy-sensitive messages to patterns that may signal employee, customer, operational, or compliance risk.
Some risks should be caught before Send
Cygrade can intervene in real time when a message crosses a policy threshold, warning the sender, requiring confirmation, routing for review, or stopping it altogether.
See the risks taking shape across the business
Cygrade connects related events and signals into cases, trends, and dashboards that show how issues are developing across employees, customers, operations, revenue, and compliance-sensitive workflows.
Designed for the risks that matter most
Cygrade can be tuned around the communication patterns, workflows, and risk categories that matter most to your organization.
People / HR
Workplace concerns, conduct issues, burnout, manager response gaps, team conflict, and HR-sensitive communication.
Revenue and CX
Stalled opportunities, renewal risk, customer frustration, quality concerns, and escalation risk.
Operations
Delayed handoffs, company data, approval bottlenecks, process breakdowns, and recurring workflow friction.
Compliance and Governance
Policy-sensitive communication, regulated workflow concerns, and audit-sensitive issues.
Follow the issues your team cares about most
Signal Trackers let teams monitor specific topics, sentiment, behaviors, and risks across employee communication, helping them spot emerging trends, understand how issues are developing, and see how patterns shift over time.
