Security at Cygrade

At Cygrade, we take security seriously. Our infrastructure and processes are designed to ensure confidentiality, integrity, and availability of data, while complying with industry-leading security standards.

Secure by design

Enterprise-grade security is integrated throughout Cygrade’s software development lifecycle.

Safe infrastructure

Your data is fully protected and always remains inside Cygrade’s secure AWS Cloud environment.

Data at rest and in transit

Cygrade leverages the most advanced and secure versions of AES-256 encryption and TLS data transfer.

Hosting

Cygrade’s data and servers are hosted on Amazon Web Services (AWS), one of the most secure and reliable cloud service providers in the world. AWS maintains state-of-the-art data centers with multiple layers of physical, technical, and operational security controls.

  • Certifications & Compliance: AWS is certified under ISO 27001, SOC 1/2/3, and other major global security frameworks.

  • Data Center Security: Facilities are protected with 24/7 monitoring, biometric access controls, CCTV surveillance, and redundant power/cooling systems.

  • Network Security: AWS provides DDoS protection, firewalls, and intrusion detection/prevention systems to mitigate threats.

  • Encryption: All traffic between Cygrade and AWS is protected with TLS 1.2+, and stored data is encrypted using AES-256 encryption.

By leveraging AWS’s robust infrastructure, Cygrade ensures a secure and compliant environment for hosting applications and user data.


Employee Policies

We enforce strict internal policies and access controls to protect customer information. Only employees, contractors, or agents who require access to perform their job duties are granted it, following the principle of least privilege.

  • Authentication & Access Controls: Access to production systems requires multi-factor authentication (MFA) and is limited to authorized personnel.

  • Confidentiality Agreements: All team members handling sensitive data are bound by confidentiality obligations.

  • Security Training: Employees undergo regular security awareness and compliance training, covering topics such as phishing prevention, secure data handling, and incident reporting.

  • Monitoring & Accountability: All access is logged and audited. Unauthorized access or misuse may result in disciplinary action, up to and including termination or legal proceedings.

This ensures your data remains protected not only at the infrastructure level but also within our internal operations.


Redundancy and Backups

Cygrade’s infrastructure is designed for resilience, high availability, and disaster recovery. We maintain multiple layers of redundancy to ensure uptime and data integrity.

  • Load-Balanced, Clustered Systems: Applications run in a clustered environment with automatic failover, allowing services to continue in the event of hardware or system failure.

  • Data Backups: Critical data is regularly backed up across geographically diverse AWS regions, ensuring recovery options in case of a localized failure.

  • Disaster Recovery: Our architecture supports rapid recovery with minimal downtime. Regular disaster recovery drills are conducted to validate readiness.

  • Redundant Network & Power Systems: Data centers feature dual network paths, redundant routing equipment, and backup power generators to ensure continuous availability.

These measures enable Cygrade to provide a secure, reliable, and fault-tolerant platform, even in the face of unexpected failures.


Commitment to Security

Cygrade continuously improves its security practices through regular audits, vulnerability assessments, and penetration testing. We are committed to maintaining the trust of our users by prioritizing data protection at every layer of our platform.

Cygrade is built on a scalable infrastructure, utilizing AWS. We ensure 99.99% uptime.

We’ve built our infrastructure to enable you to scale your security without limits.

Cygrade maintains a robust security program for safety and compliance.

Our customer support team is available whenever and wherever you need us.

Make the move to modern security

Welcome to Cygrade

Get in touch with our sales team to request a demo or to explore MSP partnership opportunities